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Valvoline Express Care
Rowland, CA | Full Time
$118k-155k (estimate)
3 Weeks Ago
Service Center Manager
$118k-155k (estimate)
Full Time | Consumer Services 3 Weeks Ago
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Valvoline Express Care is Hiring a Service Center Manager Near Rowland, CA

Valvoline Express Care is a well-established automotive service provider committed to delivering top-notch customer service and maintaining vehicles at peak performance. We are currently seeking a dynamic and experienced individual to become part of our team as a Service Center Manager. If you are a results-oriented and motivated individual with a passion for delivering exceptional service, and are ready t rev up your career we invite you to apply and submit your resume. Become a part of our VEC team where we value your dedication & passion for cars!!

Responsibilities:
- Perform routine preventative maintenance such as oil change, tire rotation, brake repairs, etc.
- Oversee daily operations of the lube center, ensuring smooth and efficient functioning
- Manage and supervise team, ability to to build and maintain positive relationships with team members and customers
- Overseeing the overall functioning of the service center including, maintenance, security, and compliance with regulations
- Maintaining effective communication channels with staff and management
- Ensuring high quality customer service and satisfaction by maintaining standards and addressing customer concerns
- Develop and implement training programs to enhance employee skills and knowledge
- Monitor and maintain inventory control, ensuring adequate stock levels
- Enforce organizational, safety policies and procedures to ensure compliance
- Hire, and train new staff members
- Provide leadership and guidance to the team, fostering a positive work environment

Experience Needed:
- Strong sales and customer service background
- Proficient in training development and implementation
- Excellent organizational and multitasking skills
- Ability to effectively manage inventory control processes
- Strong leadership qualities
-Ability to make sound decisions and capability to think strategically
- Effective problem-solving skills to address challenges and find practical solutions

Qualifications:
- High School Diploma or GED (preferred)
- Previous experience in a managerial or supervisory role (required)
- Automotive experience (required)
- Strong communication skills
- Enthusiastic & trainable
- Bilingual skills (preferred)

Note: Please submit your resume highlighting your relevant experience for consideration.

Job Type: Full-time

Pay: $47,000.00 - $54,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Health insurance
  • Paid time off

Experience level:

  • 2 years

Shift:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$118k-155k (estimate)

POST DATE

04/03/2024

EXPIRATION DATE

07/30/2024

WEBSITE

521valvolineexpresscare.com

HEADQUARTERS

Lancaster, SC

SIZE

<25

INDUSTRY

Consumer Services

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If you are interested in becoming a Service Center Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Center Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Center Manager job description and responsibilities

Assist with daily operations of the service center, including scheduling, processing of documents, and maintaining inventory of retail and company property

02/25/2022: Roanoke, VA

Creative thinking, to be able to come up with new ideas to improve customer service standards.

02/14/2022: Orlando, FL

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

03/30/2022: Albuquerque, NM

They can schedule different training sessions for the call center staff that’ll help them bridge the skill gaps affecting current workflows.

02/10/2022: Kansas City, MO

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

03/31/2022: San Antonio, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Center Manager jobs

Must monitors department issues and client complaints.

01/30/2022: Lincoln, NE

Provide excellent customer service and maintain open lines of communication with fellow Associates.

04/05/2022: Syracuse, NY

A customer service manager should be able to provide technical training to any call center representative.

04/17/2022: Daytona Beach, FL

Able to connect with customers faster and ensures a better call center experience.

03/08/2022: Augusta, GA

Excellent leadership, communication, sales, and customer service skills.

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Step 3: View the best colleges and universities for Service Center Manager.

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